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Legal · In force from 1 November 2026

Acceptable Use Policy

What a Ravenquay berth may carry, why an unmetered port and a Panama company are no licence to pirate or attack, the ten banned uses, and how a suspension is contested.

Last updated: · 6 min read

Quick answer

What may run on a Ravenquay server, and what may not?

A Ravenquay berth may carry websites, a self-run VPN, Tor relays with exits included, Proxmox VE virtual machines and full crypto nodes. Ravenquay answers only to Panamanian law. Ten uses are banned: spam, phishing, malware and botnets, attacks, scanning, stressers, carding and fraud, child sexual abuse material, coin mining and service to sanctioned parties. An unmetered port and that jurisdiction are no licence to distribute works you have no rights to, or to spam or attack from the server. Outgoing port 25 stays shut, and a breach means suspension.

1. What this policy covers

This policy applies to every Ravenquay account and berth, to every virtual machine on a berth, and to everyone who uses them. It is part of the Ravenquay terms of service and holds for any berth on the pricing page. You answer for what runs on your server, including the virtual machines and logins you pass to other people.

2. The law that applies

Ravenquay belongs to DomaineGoat LLC, a company incorporated in Panama that answers to Panamanian law alone. The datacenter holding each server operates under the law of its own country. We do not respond to DMCA notices or any foreign copyright notice: Panamanian law and the orders of Panamanian courts are the only ones that apply to us. The country where your server physically sits has its own law, and that law continues to apply to what the server does there.

3. An unmetered port and a Panama company are not a licence

Two facts about Ravenquay draw questions, so we set the limit plainly.

  • Unmetered bandwidth means no monthly quota and no overage bill, as the page on whether a 10 Gbps server is really unmetered describes. It is a billing promise, not a shield. The banned uses in section 5 apply to the first byte as much as the millionth.
  • The Panama jurisdiction fixes which law governs the company. It does not give you permission to distribute films, television, music, software, games, books or any other work you hold no rights to. Doing so is still unlawful where the act takes place and where your server sits.

You must hold the rights to whatever you publish or share from a berth.

4. Tor relays

Tor relays are welcome. Tor exit relays are welcome, along with middle relays and bridges. Because outgoing port 25 is shut on every server, an exit relay cannot pass SMTP on that port, which keeps the commonest abuse off exit traffic.

We suggest the reduced exit policy as a starting point and a clear reverse-DNS name and exit notice, so complaints reach you first. The requirements for running a Tor relay on a rented server cover the setup and the abuse handling to expect.

5. The banned uses

Forbidden: spam or bulk email, phishing, malware or botnet command, DDoS or other attacks, scanning or brute-forcing other people’s systems, booter or stresser services, carding or fraud, child sexual abuse material, cryptocurrency mining, and any service to sanctioned people or companies. Distributing content you have no rights to is forbidden as well (section 3).

The table takes each of the ten items in turn. Every item binds the berth itself, every virtual machine on it and any service you sell from it.

Banned useWhat it means
Spam or bulk emailUnsolicited messages and mass mailings to people who never asked for them, on any port and through any provider.
PhishingPages, messages or apps that imitate a bank, a wallet, a shop or any service to harvest logins, card numbers or recovery phrases.
Malware or botnet controlStoring or spreading harmful software, and running the command servers that direct infected machines.
DDoS or other attacksFlooding, exploit traffic or any attack launched from the server, or a machine on it, against any target.
Scanning or brute-forcingPort scans, vulnerability scans and password guessing against systems that belong to other people.
Stresser or booter servicesOperating or reselling an on-demand flooding service, under any name, including one sold as "stress testing".
Carding or fraudUsing or testing stolen card numbers, sham storefronts, scam pages and any other trick for obtaining money or goods dishonestly.
Child sexual abuse materialAny such material, in any form, stored, shared or linked, with no exception whatsoever.
Cryptocurrency miningMining any coin, with any miner, whether on the host itself or in a virtual machine on it.
Service to sanctioned partiesAny account or service for a person or company on a sanctions list, or in a country or region named in section 7.

Three edges are worth stating:

  • Nodes versus mining: a full node validates a chain and mines nothing, so running a Bitcoin or Monero node is allowed, while mining is not.
  • Scanning: you may probe and test machines you own; machines that belong to others are off limits.
  • Email: ordinary mail from your own server is fine once a provider relays it on port 465 or 587. Bulk unsolicited mail stays banned on every port and through every provider.

6. Why port 25 is closed

Port 25 is closed for outgoing mail on every server, permanently, to keep spam off the network; ports 465 and 587 toward mail providers stay open. A mail server on a berth therefore hands its outgoing mail to a provider on port 465 or 587. This keeps our ranges off spam blocklists and does not restrict legitimate mail.

7. Who may not use Ravenquay

Service is not available to residents or companies of Cuba, Iran, North Korea, Syria, Russia, Belarus, China, Yemen or Western Sahara, nor in the occupied regions of Ukraine. We screen incoming payments against public sanctions lists of blockchain addresses; payments from listed addresses are not credited. Accounts are open to adults aged 18 and over.

8. How abuse reports are handled

DMCA and other foreign copyright notices are set aside; only Panamanian law and Panamanian court orders count. Spam, phishing, malware, botnet command, attacks and child sexual abuse material are banned and lead to suspension.

Send a report about any Ravenquay IP address to [email protected]. The team can act faster when a report gives:

  • the Ravenquay IP address involved;
  • when it happened, in UTC where possible, or with the time zone stated;
  • the kind of abuse, for example spam, phishing, malware, an attack or a scan;
  • evidence such as logs, full email headers or the offending URL.

Every use in the section 5 list is acted on: a report that matches one of them can lead to suspension of the server.

9. What a suspension involves

Breaking section 5 is what gets a server suspended. The dashboard then flags it as suspended; write to support to find out why. A server stopped for a breach is credited nothing for the days it has left, because the refund policy grants credits only in its own listed cases.

That is a different thing from a term simply ending. The terms of service govern that halt: the disks are kept 7 days, then wiped.

10. Contesting a suspension

Email [email protected]. A person answers support emails within 12 hours, seven days a week, including help with SSH keys, RAID, reinstalls and firewall rules.

  • Give the server's order reference (ORD-…) and its IP address.
  • Keep your account number out of the message. Nobody from our team will ever ask for your account number, your root password or your private SSH key, by email or in a chat.
  • Say what happened and what you have changed, such as malware you removed, an open relay you closed or a virtual machine you shut down.

11. When records are handed over

Records leave Ravenquay only on the order of a Panamanian court. Every record that exists is listed in the privacy policy. We keep no logs at all: no connection records, no traffic records and no IP addresses of visitors or customers, whether on the website, in the dashboard or on the servers.

12. Revisions to this policy

This is the version of 1 November 2026. We may revise it. The version in force carries the date shown at the top, and a change reaches every server from that date.